Your trust matters to us as much as the purity of our ghee. This policy explains what information we collect when you use our website, why we collect it and how we keep it safe.
Information we collect
- Account details you give us, such as your name, email address, mobile number and delivery address.
- Order details, including the products you choose and the delivery information you enter at checkout.
- Messages you send through our inquiry form or newsletter signup.
- Basic, anonymous visit statistics that help us understand how our website is used.
How we use your information
- To confirm, prepare and deliver your orders and to contact you about them.
- To keep your wishlist, order history and saved address in your account.
- To reply to your questions and wholesale inquiries.
- To send farm news and offers if you subscribed. You can unsubscribe at any time by messaging us.
When you check out or send an inquiry, our website opens WhatsApp with your details filled in. Messages you send on WhatsApp are handled under WhatsApp's own privacy policy.
Cookies
We use a single essential cookie to keep you signed in to your account. Your cart and guest wishlist are stored on your own device. Our visit statistics are collected without cookies.
Emails we send
Account emails, such as password reset messages, may include a small tracking image that tells us whether the email was opened. We use this only to make sure important messages reach you.
Sharing your information
We never sell your personal information. We only share what is necessary with delivery partners to get your order to you, or when required by law.
Keeping your data safe
Passwords are stored in encrypted form and your account is protected by a secure, private session. Only our team can access order and customer records.
Your choices
You can update your name, phone and address in your account at any time. To delete your account or ask what information we hold about you, message us on WhatsApp at +91 81390 70369.
Questions about this policy?
Message us